![]() We are not sitting next to you, unfortunately, so trying to make sense of what is happening is not always easy. When working with a support team it’s extremely important to take the time to provide a little more context. 1- Nothing is working, why?Ģ- Content is not being blocked Nothing is working, why? In this guide we’re going to try and capture some of the more common questions and provide better troubleshooting instructions this should ensure that when we chat we’re working off the same page. It does by using DNS, that’s why during the setup phase, you need to switch your DNS (aka nameservers) to the ones we provide.Ĭhanging the DNS is very simple, but if you are not technical, it may seem too much. CleanBrowsing offers you a solution to take control of the sites that are allowed on your network.
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